Kaiwhakahaere Kēhi
Case Manager
Support pathways to change
Case managers (Kaiwhakahaere Kēhi) work directly with people in prison from the moment they arrive through to their release. Their focus is to help people self-identify a need for change, and to provide opportunities for them to access treatment and programmes at the right time.
The role
Support rehabilitation
Case managers meet with people in prison and seek to understand what they need for their rehabilitation and reintegration back into the community when are released. They then develop plans for people, matching them with programmes and services that aim to help move them towards an offence-free life.
Their work often involves working with whānau, as well as social service agencies and others working in the justice system.
Motivate positive decisions
As a Case Manager, you’ll encourage and support people in prison to make changes in their lives.
You’ll motivate people to engage with rehabilitation while in prison and help to guide positive decisions, including for when they are released.
Contribute to justice system decision-making
Case managers prepare reports and recommendations for the Parole Board, helping them to make key decisions.
As well as addressing rehabilitation needs, they also assess, manage, and respond to risk.
What you need to know
Time off
4 weeks annual leave, increasing to 5 weeks after 6 years of service
Salary
Salary range of $65,956 to $86,066
Hours of work
A Monday to Friday working week, typically 8am-4pm
Career development and training
20 weeks Pou Arahi Iho (Case Management initial learning pathway)
Progression opportunities to Practice Leader, Principal Case Manager, management and advisory positions
Skills and experience
Ability to motivate others, critical thinker, collaborative, writing skills, cultural competency
Background in rehabilitative services, social work, psychology or a related discipline is desirable
Environment
Primarily based at a dedicated prison site, with some community engagement
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